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Have a question about an exam, your certificate, or want to become a partner? Reach out — we typically respond within 24 hours.

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Email Support

admin@certexpert.org
For general queries and support

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Partner Inquiries

admin@certexpert.org
API integration & certification partnerships

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Response Time

We respond to all queries within 24 hours on business days.

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Verify a Certificate

Check any ExamVault certificate at certexpert.org/verify

Send Us a Message

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Thanks for reaching out. We'll get back to you within 24 hours at the email you provided.

Frequently Asked Questions

How do I get my exam token? ▼
Your exam token is sent to your registered email address by the certification partner or by ExamVault admin. Check your spam folder if you haven't received it.
How do I verify my certificate? ▼
Visit certexpert.org/verify and enter your certificate ID. Anyone can verify your certificate instantly.
I was disconnected during my exam — what happens? ▼
Your progress is auto-saved every few seconds. If you reconnect within the exam window, you can resume. If the session expired, contact support with your token ID.
Can I retake a failed exam? ▼
Retake policies depend on the specific exam configuration. Check with your certification partner or contact us with your exam name for details.
How do I integrate ExamVault with my platform? ▼
We offer a Partner API for organizations. Visit our Partner Docs or contact us at admin@certexpert.org to get started.

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